Terms of service

Privacy Policy

This Privacy Policy describes how ThePeelXPro (“we”, “us”, “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from our website (the “Site”).

1) Personal Information We Collect

When you visit the Site, we may collect certain information about your device and your interaction with the Site, as well as information necessary to process your purchases.

Information you provide to us

  • Name

  • Billing and shipping address

  • Email address

  • Phone number (if provided)

  • Payment information (processed by secure payment providers; we do not store full payment card details)

  • Order details (items purchased, order history)

  • Any messages you send us (customer support inquiries)

Information collected automatically

  • Device information (browser type, IP address, time zone, device identifiers)

  • Usage data (pages viewed, clicks, time spent, referring/exit pages)

  • Cookies and similar technologies (see “Cookies” section)

2) How We Use Your Personal Information

We use your personal information to:

  • Provide and fulfill orders (payment processing, shipping, returns, exchanges, and order updates)

  • Communicate with you (support, account/order notifications)

  • Screen for fraud and security risks

  • Improve our Site and services (analytics, performance, troubleshooting)

  • Marketing and advertising (where permitted by law), including showing relevant ads and measuring ad performance

3) Cookies & Similar Technologies

We use cookies and similar technologies to operate the Site and to understand how visitors use it. Cookies can help remember preferences, keep items in your cart, and support analytics and advertising.

You can control cookies through your browser settings. Disabling cookies may affect some Site functionality.

4) Advertising & Analytics (Including Meta/Facebook)

We may use third-party services such as analytics providers and advertising partners to help us understand customer behavior and deliver ads.

This may include tools like:

  • Meta Pixel (Facebook/Instagram) to measure conversions, build audiences, and show relevant ads

  • Google Analytics or similar services (if enabled)

These partners may collect information through cookies or similar technologies and may receive information about your activity on our Site.

Choices

  • You can adjust ad preferences within platforms like Facebook/Instagram and Google.

  • You can limit cookies via your browser settings.

  • Depending on your location, you may have additional rights regarding advertising cookies (see “Your Rights” below).

5) Sharing Your Personal Information

We may share your personal information with trusted service providers to run our business and fulfill orders, such as:

  • Shopify (our ecommerce platform)

  • Payment processors (to process payments securely)

  • Shipping and logistics providers (to deliver orders)

  • Customer support and email tools (to send order updates and respond to inquiries)

  • Analytics and advertising partners (to understand site performance and marketing effectiveness)

We may also share information to comply with laws, respond to legal requests, enforce our policies, or protect our rights.

6) How We Protect Your Information

We use reasonable security measures to protect your information. However, no security method is 100% secure, and we cannot guarantee absolute security.

7) Data Retention

We retain personal information as long as needed to provide services, comply with legal obligations, resolve disputes, and enforce our agreements. Order information is typically retained for business and legal recordkeeping.

8) Your Rights

Depending on where you live, you may have rights such as:

  • Accessing the personal information we hold about you

  • Requesting correction or deletion

  • Objecting to or restricting certain processing

  • Withdrawing consent (where processing is based on consent)

To exercise your rights, contact us using the details below. We may need to verify your identity before responding.

9) Children’s Privacy

Our Site is not intended for children, and we do not knowingly collect personal information from children.

10) International Visitors

We currently offer services within the United States only. If you visit the Site from outside the U.S., your information may be processed where our service providers operate, which may include the United States.

11) Changes to This Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. The updated version will be posted on this page.

12) Contact Us

If you have questions about this Privacy Policy or would like to make a request regarding your personal information, contact us at:
Email: support@thepeelxpro.shop